I don’t know of a non-verbal gesture that says more about a person than “The Shrug.” At its best it says “I don’t know.” However, that interpretation really gives The Shrugger the benefit of the doubt. More often than not… Read More ›

Politically the phrase kick the can down the road is often used when lawmakers pass a law that doesn’t take effect for years. They can look like they addressed the situation without personally needing to deal with the fallout from… Read More ›

A leader can become toxically responsible or dysfunctionally conscientious. When that happens s/he begins to take responsibility for everything that happens both within his/her sphere of control and for those things over which they have no control (i.e. market conditions,… Read More ›

Reminiscent of the Identity vs. Role leadership poster, David Sandler reminds us that we are safe inside our personal castle into which no one can enter without our permission. Too many people make no distinction between their “inside world” –… Read More ›

Once a leader acknowledges how believably s/he can lie to himself/herself, there grows a new appreciation of the input from others in helping the leader see his/her own blind spots. The younger leader oftentimes isn’t sure s/he has any blind… Read More ›