David Sandler gave us a short but wise reminder as part of the Sandler Sales System™ when he admonished us with the words, “No Mutual Mystification.” That simply means that in a healthy/non-dysfunctional conversation between two or more adults, all… Read More ›
influence
Graphic Leadership: What Happens Next
Leaders look ahead. Only then can they lead their followers into the future they’ve seen. David Sandler says it this way, “Never do anything without knowing what happens next.” When a leader receives a request for his/her involvement/help, s/he will… Read More ›
Graphic Leadership: Don’t Paint
When teaching this leadership principle in a workshop setting, I will oftentimes have every participant draw a picture of a seascape with beach and ocean. Then I have them show their picture to the person sitting next to them. Then… Read More ›
Graphic Leadership: No Chasing
There might be only a few quicker ways for a leader to lose the respect of their followers than by chasing them. Whether it’s chasing them to get them to volunteer (“It’s ok to tell me ‘no’” is a frequent… Read More ›
Graphic Leadership: Positional vs. Earned Authority
1974 was a watershed year in the United States. Our President resigned from office over what became known as the Watergate Scandal. It was the culmination of a series of events not the least which was the United State’s involvement… Read More ›
Graphic Leadership: Ungratefulness
Oftentimes managers complain to me about a sense of entitlement on the part of their direct reports. “It’s never enough” is how they might express it. As I’ve mentioned previously, “We teach people how to treat us.” Consequently, when a… Read More ›
Graphic Leadership: Make Them Ask
When I was being mentored with a psychologist, I would watch him sit back in that first session with a new client and after hearing the sad story, he would ask a simple question: “What do you want from me?” … Read More ›
Graphic Leadership: Thinking vs. Feeling
A leader understands that everyone both thinks AND feels about everything that comes across their radar. A leader understands that how we think about something and how we feel about something don’t always match. I have five grandchildren. Although I… Read More ›
Graphic Leadership: Input
All great leaders with whom I’ve spoken have been vigilant about what they allow to go into their minds. Whether it be with whom they conduct conversations, the movies they watch, or the books they read. They know instinctively that… Read More ›
Graphic Leadership: Don’t Lead The Witness
Leaders who want to get truth from those who follow them learn to not ask leading questions. Oftentimes, a follower’s desire to please the leader is so strong that they will tell the leader what they believe the leader wants… Read More ›