A leader who desires to remain effective handles trust with the respect it deserves. Considering the fragility of trust and its indispensability if anyone is to follow your lead the leader is diligent to: 1. Act with full integrity –… Read More ›
influence
Graphic Leadership: WII-FM
Hopefully the graphical nature of this poster will send its message deep into your long-term memory. Whether you’re addressing one person or one thousand, each person is metaphorically wearing a headset – listening to one radio station WII-FM. The letters… Read More ›
Graphic Leadership: The Power Of LY
In training The Sandler Selling System™, we use this principle when we have our first meeting with a prospect and seek to gain agreement on what is going to occur during the meeting. We train our sales professionals to say… Read More ›
Graphic Leadership: Unasked Questions
David Sandler made it an axiom in his brilliant sales methodology when he taught “Never Answer An Unasked Question.” Although this poster places it in the familiar scenario of a car lot, the application of this principle extends itself into… Read More ›
Graphic Leadership: Negative Questions
Through experience it doesn’t take a leader long to learn that his/her followers love to buy, but they hate being sold to. If they sense that the leader is trying pull a “sales job” on them, they will resist to… Read More ›
Graphic Leadership: Presumptive Questions
In spite of a leader’s attempt to manage his/her power and authority through the nurturing of his/her followers, s/he realizes that from time to time his/her followers will be too frightened to tell the truth. Second only to the poster… Read More ›
Graphic Leadership: What did you say?
David Sandler, Founder of the Sandler Selling System™, called it The Rule Of Three Plus. Whenever you wonder if someone is telling you the truth, get them to lie to you three times. “I’m sorry. What did you say?” can… Read More ›
Graphic Leadership: Third Party Stories
When a leader wants to send a strong message to a follower without raising defensiveness or be perceived as antagonistic, s/he might consider using a third party story. An example might sound like this: The leader says, “I always now… Read More ›
Graphic Leadership: Strip Line
A seasoned fisherman knows that the first time s/he feels a tug on the line is not the time to jerk the line back – attempting to set the hook. Instead the wise fisherman strps line – letting out the… Read More ›
Graphic Leadership: The Future
David Sandler said it well when he said, “When you want to know the future, bring it back to the present.” In a real world example, it sounds something like this: “If I tell you I will pay the price… Read More ›