Research indicates that the average emotion lasts only ninety seconds UNLESS coupled with a story. Like oxygen to a fire a story coupled to an emotion can keep that emotion burning for hours, days, or even decades. Deprive your emotions… Read More ›
conflict
Graphic Leadership: Relationships In Context
Leaders are consciously aware that no one given relationship should ever be viewed outside the context of all the other relationships that the leader might presently have or ever has had. Whereas if kept in a “relationally tight box,” any… Read More ›
Graphic Leadership: I Don’t Know How . . .
When opening a difficult conversation, few preambles work better than “I don’t know how to tell you this without upsetting you.” A leader understands the power of this phrasing. A leader understands that very often it is not knowing how… Read More ›
Graphic Leadership: Diffuse A Bomb
Wise advice by David Sandler is to “Diffuse a bomb before it blows.” The strong leader doesn’t wait for an issue to be raised by one of his followers. If the leader knows there’s an issue, s/he brings up the… Read More ›
Graphic Leadership: Fall Back
David Sandler in his book You Can’t Teach A Kid To Ride A Bike At A Seminar states it well when he says, “When under attack, fall back.” The tendency with any human being is to protect oneself by going… Read More ›
Graphic Leadership: Triangulation
Although the word might be new, I’m confident the concept is not. Triangulation occurs when the leader inserts himself or herself into a situation that needs to be worked through by the two or more primary parties involved in the… Read More ›
Graphic Leadership: The Anatomy Of An Irritation
Some leaders will never become great leaders because they are too afraid that they’ll irritate people with the decisions they make. Statistics show that the average person gets irritated some sixty times per day.I’m sitting in traffic only to see… Read More ›
Graphic Leadership: Difficult Conversations
If you would more often avoid difficult conversations than have them, you might find the book Difficult Conversations by Douglas Stone to be of help for you. I’ve diagrammed its main thesis here on this poster. He says, in essence,… Read More ›
Graphic Leadership: Conflict Reactions
Before going to work on your own conflict reactions, it’s good to know exactly where you tend to automatically fall on this chart. You’ll see two axies. The horizontal axis reflects how cooperative you are when conflict arises. The vertical… Read More ›
Graphic Leadership: Repairing Trust
As we saw in another poster, there is no 100% proof that someone won’t let us down as we lean on them within the context of a relationship. Consequently, when trust is broken, the truly great leader understands the necessity… Read More ›
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