David Sandler in his book You Can’t Teach A Kid To Ride A Bike At A Seminar states it well when he says, “When under attack, fall back.” The tendency with any human being is to protect oneself by going… Read More ›
Conflict Management
Graphic Leadership: Triangulation
Although the word might be new, I’m confident the concept is not. Triangulation occurs when the leader inserts himself or herself into a situation that needs to be worked through by the two or more primary parties involved in the… Read More ›
Graphic Leadership: The Anatomy Of An Irritation
Some leaders will never become great leaders because they are too afraid that they’ll irritate people with the decisions they make. Statistics show that the average person gets irritated some sixty times per day.I’m sitting in traffic only to see… Read More ›
Graphic Leadership: The Origin Of Anger
With rare exception, anger is always a secondary emotion fueled by either fear or hurt. To be sure there are those instances where one is incensed by injustices done in the world to the point of anger or as it’s… Read More ›
Graphic Leadership: Difficult Conversations
If you would more often avoid difficult conversations than have them, you might find the book Difficult Conversations by Douglas Stone to be of help for you. I’ve diagrammed its main thesis here on this poster. He says, in essence,… Read More ›
Graphic Leadership: Conflict Reactions
Before going to work on your own conflict reactions, it’s good to know exactly where you tend to automatically fall on this chart. You’ll see two axies. The horizontal axis reflects how cooperative you are when conflict arises. The vertical… Read More ›
Graphic Leadership: Getting To Yes
An effective leader needs to learn to negotiate and always grow in his or her skills. Certainly, a classic in the world of negotiation training is the book entitled, Getting to Yes by William Ury and Bruce Patton. This is… Read More ›
Graphic Leadership: Repairing Trust
As we saw in another poster, there is no 100% proof that someone won’t let us down as we lean on them within the context of a relationship. Consequently, when trust is broken, the truly great leader understands the necessity… Read More ›
Graphic Leadership: The Mental Credit Card
Although this poster is certainly not physiologically correct, it seeks to portray what happens in the human mind as positive experiences and negative experiences enter that realm. When we’re young, as children, we don’t have the equipment for dealing with… Read More ›
Graphic Leadership: Five Dysfunctions Of A Team
The Five Dysfunctions of a Team by Patrick Lencioni is certainly one of the few books on a short-bookshelf for the leader. At its heart, the book talks about the fact that the characteristics on that left side of the… Read More ›
Magic Club Leadership Resources 