The classic example of a double bind is the question: “Have you stopped beating your spouse yet?” There is no answer in which you will be in good standing with the person who asked that question. It truly is a… Read More ›
Communications
Graphic Leadership: Balanced Feedback Pocket Guide
This poster has been designed to be a laminated pocket card to carry in your wallet or purse for easy reference. This poster at first glance might seem simplistic. At second glance what isn’t in the poster is maybe more… Read More ›
Graphic Leadership: Managing A Conflict Pocket Guide
This poster has been designed to be a laminated pocket card to carry in your wallet or purse for easy reference. Conflict is uncomfortable for most people. Nevertheless, differing opinions are a basic fact of life. Just take a moment… Read More ›
Graphic Leadership: Expressing Needs and Expectations Pocket Guide
This poster has been designed to be a laminated pocket card to carry in your wallet or purse for easy reference. The excellent leader excels at communication. Not only when s/he is addressing a group but even in casual conversation… Read More ›
Graphic Leadership: Listen For Understanding Pocket Guide
This poster has been designed to be a laminated pocket card to carry in your wallet or purse for easy reference. In spite of the stereotypical view of a leader being that of a person standing on a mountain barking… Read More ›
Graphic Leadership: I Don’t Know How . . .
When opening a difficult conversation, few preambles work better than “I don’t know how to tell you this without upsetting you.” A leader understands the power of this phrasing. A leader understands that very often it is not knowing how… Read More ›
Graphic Leadership: Press The Pause Button
Strong leaders understand that they have the right to press the pause button on any discussion at any time. In fact that’s everyone’s prerogative not just a leader’s. If the leader’s thinking begins to get emotionally foggy to where clarity… Read More ›
Graphic Leadership: Giving Credit
My guess is we all have pet peeves about when people try to give us credit, compliments, or praise. I hate when it’s generic. I hate when it’s perfunctory. I hate when it’s, “Nice job!” So, here’s a formula for… Read More ›
Graphic Leadership: Languages Of Appreciation
It started out as a book called Love Languages in which the author spoke about the different ways each of us receive praise, receive compliments, receive affirmations. For some, it’s words. You could just tell me, “Good job Dave, it… Read More ›
Graphic Leadership: Personal Qualities For Giving Credit
When we talked about the poster How To Give Credit, we talked about the fact that giving a personal quality in the midst of that praise was a very strong feature, but many times we don’t have a very good… Read More ›