Poor performance on the part of a follower might be either situational or chronic. A wise leader will seek to determine which it is prior to suggesting a strategy for improving that performance.
The Performance Cube by Train-the-Trainer Guru Bob Pike (http://bobpikegroup.com) gives insight into the situational components affecting performance.
The mature leader seeks to rule out factors on the How side of the cube prior to suggesting an intervention. Search this blog by typing the word cube into the search box for a more detailed unwrapping of the cube’s details.
After ruling out those situational factors, the leader may label the condition chronic. No matter what job they were in; no matter how much training they received; and no matter who their manager was; this flaw in the follower would persist.
Like a doctor reading the results of an EKG the leader now is ready to decide on a course of action.
Categories: Instructiveness, Mobility
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